Pittsburgh Regional Transit is seeking a Telecommunications Specialist to process incoming telephone and radio calls, dispatching the appropriate police, fire, and emergency medical services units, as needed. To monitor activities throughout Port Authority of Allegheny County d/b/a Pittsburgh Regional Transit (PRT) subway stations ensuring the safety of employees, property, and the general public.
Essential Functions:
- Observe monitors throughout the subway stations ensuring that no unusual or threatening acts are taking place against PRT employees, property, and the general public.
- Process incoming calls from the public via emergency and non-emergency telephone lines.
- Make response decisions regarding police, fire, and emergency medical services, dispatching appropriate agency.
- Follow proper procedures and techniques in communicating with transit/local police, emergency medical services, and fire departments.
- Answer the emergency patron phones located in the subway, as required.
- Monitor the MSA Safe Site Chemical and Radiological system located in the CBD. Implement response, notification, and evacuation procedures if incident meets procedural outlined levels.
